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Tony Auth, owner of ICTAC Intercultural Training and Consulting, is STIBC’s (Society of Translators and Interpreters of BC) head advisor on ICBC (Insurance Corporation of BC) and IRCC (Immigration, Refugees, Citizenship Canada) matters. Here is where he provides regular updates on ICBC and IRCC translation guidelines.

Latest updates on ICBC’s translation guidelines and procedures during the Covid-19 crisis:

Business is not as usual at ICBC driver licensing offices. Updates on which business areas are affected can be found on Currently, the driver licensing offices are open but with limited hours in some locations and limited transactions.

Customers are asked to only attend for urgent transactions. Limited customers are being allowed into the office at one time. Customers who have recently traveled or come into contact with anyone who has been sick are not being permitted into the offices.

Currently, all knowledge tests for class 5 and 7 licensing have stopped unless a customer has been in BC for longer than 90 days and is by law required to switch their out of province or country licence over to a BC licence.

For translations, customers need to go into an ICBC office to have their document or licence photocopied and stamped as an ICBC-approved copy.

These stamped copies can be scanned and emailed to the translator. Translations will then be mailed to the customer by Canada Post.

My advice is to keep any over-the-counter transactions to the absolute essential during these extraordinary times and switch to online where possible.

Stay safe and protect yourself and the others!

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